What is your return policy for in-stock Loudmouth orders:
For all in-stock website orders shipped within Canada, Loudmouth offers FREE returns and exchanges when you use our prepaid return shipping label.
Items may be returned if they are unworn, unwashed and include the original tag. Returns and exchanges can be made within 90 days of the shipping date and will be refunded to the original form of payment only. Exchanges can be made for an item of the same price only. We do not refund shipping charges.
If you misplaced the return/exchange form you can download and print one from our return form. Return labels are limited to orders shipped within Canada and excludes foreign shipping addresses.
Gift certificates are final sale and cannot be returned or exchanged.
What is your return policy for Made-To-Order Loudmouth orders:
We offer a one-time exchange for MTO items per silhouette. Once you receive the item, if the size doesn't fit, please contact customer service at [email protected] or (USA): +1-415-686-7601 and we can help process the exchange for you. If you are unhappy with the MTO garment, we offer a store credit for the amount of the item, less the shipping charges
Important: If you are unsure of your size, please do not order multiples of the same item. Please contact our customer service team at [email protected] or (USA): +1-415-686-7601 and we can help you determine your size!
Where do I send my returns/exchanges?
Suite 536 - 2818 Main Street
Will I have to pay duty on my order?
We ship from our Canada warehouse, so there is no additional cost for duties if you ship within Canada.
Amazom.com, eBay.com, or Jet.com:
Loudmouth Golf does NOT have an authorized store on Amazon.com, eBay.com, or Jet.com. Loudmouth Golf cannot verify the authenticity or product quality of Loudmouth Golf products purchased through a third party website. Loudmouth Golf's warranty does not transfer if you purchase an item from a third party reseller.
When purchasing Loudmouth Golf apparel and accessories, it is important to note where the product is being "shipped from and sold by," which is stated clearly in the header for each product on Amazon.com, eBay.com and jet.com.
If you buy via Amazon, eBay or Jet and there is an error with the product, you must go through that seller to resolve issues. Returns, exchanges, price adjustments will not be honored unless the product is purchased from www.LoudmouthGolf.com.
How long does it take to receive a Made to Order product? Can I have my order expedited?
It takes 3 weeks for Made to Order products to reach the customer’s doorstep. There can be no rush delivery made on Made to Order products.
Orders that have a combination of in stock and Made to Order items are shipped together. If a customer wants to receive in stock items ahead of time, the customer needs to request its early delivery by emailing [email protected]
The product I want is not on the CANADA website, but I see it on the U.S, UK, and Australian website. How can I purchase the item?
The UK, and Australian websites can only ship domestically. If you have a shipping address that is in neither those countries, then you cannot complete the order. Only the U.S. website can ship internationally.
My order consists of in-stock and Made to Order products. Will they ship separately?
No they will ship together. The Made to Order products usually arrive in about 3 weeks from the purchase date. All items will be shipped together.
How do your products fit?
Loudmouth measures true to size and runs similar to Dockers brand.
What is the difference between Regular, Easy-fit, Par-five, and Euro-fit styles?
Regular: Fits like regular golf pants.
Easy fit: Fits the same as the Regular style, but includes an elastic waist bandage. Do not worry! The elastic is sewed inside of the pants and the pants will not scrunch up like a pajama.
Par Fives: Similar fit to the Levi 505 jeans. It includes 5 pockets with rivets. They sit lower on the waist and are tapered down the legs for a slimmer fit.
Euro Fit: Fits lower on the waist, slimmer by the thighs, and slightly flared at the bottom.
How do you ship? How long does it take to ship my order?
We ship through FedEx.
- FedEx 2-Day (2 Business Days)
- FedEx Priority Overnight (1 Business Day)
Note: We do not offer Saturday delivery. FedEx will not ship to PO Boxes.
To qualify for the free shipping promo, orders must be over $200 CAD. Orders that qualify for the free shipping promotion will be shipped FedEx 2-Day. Please allow 2 business days once your items have been shipped. Please remember, made-to-order items take 4 weeks to arrive. We cannot guarantee deliveries due to any unforeseen weather that may prevent or delay deliveries to your location.
When will you get more inventory?
We recommend signing up for the newsletter in order to get notified when inventory is replenished. Customers can also find products available in the Made to Order section of the website.
Idea, Design, and Product Submissions:
Loudmouth wants to avoid potential misunderstandings with its users in the event that Loudmouth’s website, products and/or marketing are similar to your ideas or submissions. While we appreciate like-minded creative individuals, Loudmouth Golf and its employees request that you do not provide us with any unsolicited ideas or submissions. This includes submissions of original creative artwork, pattern designs, design suggestions, advertising, marketing, suggestions, pattern names, slogans, logos, brands, trademarks, or any similar suggestions or feedback about our website and/or products (“Feedback”). If, however, you voluntarily submit or provide us with any Feedback, you grant Loudmouth a license to use, copy, distribute, modify, publicly perform, and publicly display such Feedback and incorporate the Feedback into our website and/or products for any and all purposes. This license is worldwide, will continue forever and cannot be revoked.
We receive so many awesome photos from our customers having fun in Loudmouth! If you choose to send us a photo please be aware that we retain the right to use it on our website and/or on any of our social media accounts. This includes photos sent through email, photos submitted through our website to the Fan Photo Album, photos posted to our Facebook page, photos tagged on twitter @LoudmouthGolf and photos tagged on Instagram with @LoudmouthGolf_HQ or #LoudmouthNation.